Efficient contract management is essential for all insurers. You need to have a clear view of how the contracts evolve in order to provide the best customer service. You also need to control their execution and be able to analyze them. An efficient contract management system can maximize financial and operational performance while better serving your customers.

When contracts are not managed efficiently the company’s resources are not used at their maximum potential. In other words, there is a waste of money and effort directly associated to these problems. This situation leads to a decrease in overall performance.

What you need is a system that can guarantee:

• Increase productivity and enhance customer service
• Less paperwork by facilitating the use of a customer self-service portal
• A consolidated view on the customer’s situation
• The possibility for various distribution channels to conduct operations on the contracts in direct contact with the customers

Prima Solutions can provide you with such a system using its products Prima IBCS and Prima Repository. Our products can help you create a Web-based, highly configurable contract administration system that is customized to your needs. Our consulting team will provide their insurance and technical expertise to accompany you through the whole process and help you achieve your goals.

Choose Prima Solutions and get all the benefits they’re already enjoying:

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Comprehensive view of customer and contract data. Easy to delegate functionalities to internal and external distribution networks Faster launch of new products with quick integration into partner agent portals IT environment opened to new distribution channels by complying with their technical and functional requirements Increased user satisfaction and distribution networks productivity thanks to the quality of the deployed applications

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Improved collaboration between LRA and its agents and brokers thanks to more consistent, efficient and simpler business processes Improved agility and accelerated time to market thanks to the openness and modularity of the system