Product : Prima Portal™
Business sector : Individual and professional property and casualty insurance
Geographical area : French overseas departments and territories
Allianz, one of the world’s leading insurance companies, offers a complete line that covers all insurance, assistance, and financial services needs of individuals, professionals, companies, and communities. With 148,000 employees worldwide, Allianz has operations in more than 70 countries, serving 83 million customers. As a general insurance provider, Allianz France relies on the wealth of its expertise and the energy of its 10,500 employees in France, serving 5 million customers.
Allianz France now uses Prima Portal™ to distribute its property and casualty insurance in the French overseas departments and territories. Allianz wanted a platform offering high service levels to its customers, giving them the opportunity to benefit from its perfect knowledge of the market by means of its agents and partner networks. The full deployment of the solution across all of the company’s product lines is taking place over the next 18 months.
Fabien Wathlé, Member of the Allianz France Executive Committee
Product : Suite Prima Insure™, Prima Portal™, Prima Policy™
Business sector : Midcorp property and casualty insurance
Geographic area : France
After the successful deployment of Prima Portal™, Allianz France is addressing a new scope for digitizing the Prima Insure™ platform and is extending its use to the management of automobile fleet policies for its MidCorp customers in mainland France.
Patrick Grosjean, Member of the Allianz France Executive Committee
Product : Suite Prima Insure™, Prima Portal™, Prima Policy™, Prima Claims™, Prima Billing™
Geographical area : France
Founded 50 years ago, Altima is an insurance and brokerage company. Outside of its property and casualty activity, Altima is involved in the development and marketing of affinity insurance products. Altima allows its suppliers and distributors offer their customers specially tailored insurance coverage.
Altima is owned by MAIF.
Altima deployed the Prima Insure™ suite as a new platform for pricing, underwriting, insurance policy management, compensation management, and billing. Prima Insure™ improves customer service and operational efficiency through access to simplified data, improved reporting abilities, and greater visibility of core business operations. The Prima Insure™ platform manages automobile fleets, automobile risks, and individual housing, as well as the innovative product MAIF 4+2, winner of the Trophées de l’Assurance Digitale 2016.
Philippe Ramangasoavina, Chairman of the Board
Product : Prima Portal™, Prima Policy™, Prima Billing™
Business sector : Health & Provident coverage for individuals
Created in 2014, Coverlife is a health and provident insurance brokerage company. Coverlife is a digital native broker. Its management system is developed around an integrated digital approach that is interconnected with its business applications, its web interfaces, and partner interfaces. Coverlife is a subsidiary of the Adélaïde Group, which has spent more than 80 years in consulting, implementing, and managing insurance offers for companies, their employees, and individuals.
As a swiftly growing company, Coverlife has used the Prima Insure™ platform from the beginning to launch new sales offers very quickly. At a rate of one new offer every four to six weeks, Coverlife can adjust its offering to the needs of the market. Prima Insure™ helps telemarketers sell the company’s products and managers offer customer service to best suit their expectations.
Sébastien Limousin, Chief Executive Officer
Business sector : financial coverage and insurance for real estate professionals
Galian is a leading financial guarantor and a major player in insurance for real estate professionals. An independent player created by real estate professionals, Galian works with real estate agents, real estate managers, and trustees. With 50 years of experience, Galian brings together nearly 10,000 client members, to which they offer a set of products and services.
Galian chose Prima Insure™ suite as a new platform for pricing, underwriting, insurance policy management, claims management, and billing. To support its development and reach new markets, Galian decided that it was necessary to replace its existing system with a flexible, robust, and capable solution for managing complicated activities.
Alain Ledemay, Chief Executive Officer
Business sector : brokerage and reinsurance
Founded in 1907, Gras Savoye is currently the leading insurance, reinsurance, and risk management brokerage company in France, serving customers in more than 120 countries. The Group operates along the entire risk chain: consulting, contract negotiation with insurers, policy management, and claims management. Gras Savoye is a Willis Towers Watson company, the world’s largest broker.
To support the sales and services of its Telephony and Payment Means insurance product lines, Gras Savoye implemented the Prima Insure™ platform. It allows Gras Savoye to quickly configure and rapidly deploy new affinity products for its large customers: telephony operators and large banks. It also provides an ergonomic and efficient claims management platform to foster productivity and customer service.
Cyrille Ghaem, Chief Operating Officer
Product : Prima Claims™
Business sector : Property and casualty damage and expertise
For 23 years, the Prunay Group has been developing products for insurance companies. It has more than 1,300 employees, of which 600 are experts in settlements, replacements, repairs, and maintenance in all areas of the insurance business. In 2015, the Group generated about €85M in revenues and handled 200,000 assignments on behalf of insurance companies.
The passion of the Prunay Group for excellence in customer service led to the search for a new way of handling compensation, allowing the group to offer an intuitive system to its customer service representatives and insurers. The Prunay Group chose Prima Claims™ for its functionalities and its ability to help achieve productivity goals. The Prunay Group uses Prima Claims™ for all transactions and claims-related activities for all of its product lines.
Alain Martel,Sales Director for the Prunay Group,
Chief Executive Officer of the Gest’sin subsidiary
Business sector : Individuals and Professionals
Geographical area : France, Germany, and Austria
Hiscox is a specialized insurance company operating in the field of artwork, valuable assets, professional civil liability, terrorism, and space risks. Its products are designed to meet the specific needs of a demanding clientèle.
The Hiscox Group – listed on the London Stock Exchange – employs more than 1,800 people and has 31 offices in 14 countries.
To develop direct sales for small and medium corporation insurance products and to boost its presence in the target market, the Hiscox Group chose Prima Solutions to implement a new underwriting and insurance policy management solution. Hiscox also wanted to improve its customer experience by offering consistent service and top quality.
Stéphane Flaquet, Group CIO
Daniela Zierold, Direct Distribution Director, Hiscox Germany
Geographical area : Germany, Austria
After having deployed the Prima Insure™ platform for the direct sales of its professional insurance products and as part of a multi-step implementation, Hiscox has extended the use of Prima Insure™ to its Classic Car product line.
Stéphane Flaquet, CIO groupe
Robert Dietrich, Chief Executive Officer, Hiscox Germany
Business sector : Property and casualty and life for healthcare professionals
La Médicale – a subsidiary of Crédit Agricole Assurance since 2014 – offers its independent and hospital customers (physicians, pharmacists, dental surgeons, veterinarians, and paramedical professions) a complete line of insurance products tailored to their professional and private life protection needs. La Médicale’s revenues amount to €420M.
La Médicale chose the Prima Claims™ module in the Prima Insure™ suite as part of the transformation of its abilities to manage its customers for all of its property and casualty insurance and provident product lines. The company was looking for a platform to increase its flexibility and boost its operational efficiency. By modernizing its compensation management tool, La Médicale has improved the experience of its distributors and customers and the performance of its activity reporting and also facilitated its day-to-day management processes.
Stéphane Dubar, Project and Product Director
La Mutuelle des Motards is the leader in two-wheeler insurance. As a recognized specialist and technical market leader, la Mutuelle des Motards is now Europe’s top insurance company in its sector. With more than 200,000 members, la Mutuelle des Motards achieves €95M in revenues. It is a major player in road sharing safety, protection, and prevention.
La Mutuelle des Motards chose the Prima Insure™ suite to help modernize its core business infrastructure and operations in order to better respond to the changing needs of its members. By deploying the Prima Insure™ suite, la Mutuelle des Motards streamlined its processing and compensating of personal injuries.
Patrick Jacquot, Chief Executive Officer
Business sector : Affinity travel insurance and assistance
Business sector : European insurance distribution platform for motor insurance and insurance extension
Geographic area : Austria, Belgium, France, Germany, Italy, Netherland, Poland, Spain, UK
Business sector : Property and casualty insurance
Mutuelle Saint-Christophe is the insurer of the solidarity-based economy: associations, humanitarian and charity NGOs, health and social organizations, private education, and religious institutions. With recognized expertise from 50 years of improvement and knowledge enrichment, it offers institutions, their employees, and their volunteers tailored insurance services and guarantees. Mutuelle Saint Christophe is part of the AXA Group. Its revenues amount to €105M.
MSC implements effective technical means to offer its members clear and transparent management tools, easy access to its products, and direct content with its teams, particularly through online services. By choosing Prima Insure™ for underwriting and automobile fleet management, MSC saves time in its day-to-day management, optimizes the collection of vehicle data, and has a greater ability to adapt to regulatory changes.
Antoine Desplains, Information Systems Director
Business sector : individual and professional property and casualty insurance broker
The Satec Group is the 10th largest general insurance broker in France and a preferred partner by companies for their professional risks. Their multi-specialist approach made it possible to develop a range of skills to serve their customers. The Satec Group is owned by AXA France.
The Satec Group chose Prima Portal™ and Prima Policy™ as a new solution to manage its underwriting and white-label insurance policies, for its special product line. The Satec Group wanted to replace its existing systems with a cohesive platform capable of simplifying its core business operations. The Satec Group also wanted to increase its commercial agility and sell its new products more quickly in order to achieve its sales goals.
Fabrice Nuttens, Chief Executive Officer
Business sector : Individual on demand motor insurance platform – Pay as you drive