The territorial mutual insurance company will overhaul its claims management tool for property and casualty and statutory risks, as well as its individual management contracts tool.
Since 1974, SMACL Assurances, Société Mutuelle des Associations et des Collectivités Locales, has been a leading player in the field of local authority insurance. Its merger with the VYV group at the beginning of 2019 will enable it to accelerate its development and diversify into the market for companies and associations.
The modernization of its information systems is more than ever one of the essential strategic goals. The group has initiated a major project to overhaul its management information systems to improve its operational efficiency and optimize the time to market for its new insurance products.
SMACL Insurance has chosen Prima Solutions’ software platform, Prima InsureTM, as the technology platform for redesigning its contract and claims management tools for the P&C and statutory lines of business.
This software platform will enable SMACL to automate their management processes and increase efficiency, offer its policyholders better customer support and managers a unique, intuitive and easy-to-use tool.
“After evaluating the market’s solutions, we chose Prima Solutions for its ability to cover all our business processes, both P&C and L&H (statutory regime), because of the proven success of its platform and the flexibility the offering will provide us. We also chose Prima Solutions for the quality of the relationship between our teams. Throughout the selection process, Prima proved to us that they were willing to meet our needs and build a strong partnership with us. We are pleased to have a trusted partner in such an important project,” commented Frédéric Costard, General Manager of SMACL Assurances.
“We are delighted to support SMACL Insurance in overhauling their individual policy and claims management system to facilitate the development and diversification of its business. The choice of SMACL confirms our position as the leading French Insuretech company and confirms the relevance of our development strategy. With Prima InsureTM, SMACL Assurances has acquired a flexible and robust tool that will enable it to meet the challenges of their digital transformation and automate all its management processes. Beyond the software platform, the success of this project depends above all on the transparent and close collaboration of our two teams,” said Hugues Delannoy, President of Prima Solutions.
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