Archives des Prima Pilot - Prima solutions

Total Specific Solutions enters the French insurance vertical with the acquisition of Prima Solutions

Apolline Miquel — Thu, 26 Jan 2023 16:55:14 +0000

Total Specific Solutions enters the French insurance vertical with the acquisition of Prima Solutions

26 January 2023
News

Nieuwegein/Paris, 2023, Total Specific Solutions (“TSS”) has acquired Prima Solutions, a leading French InsurTech group that provides modern insurance solutions to primarily French clients. With this acquisition, TSS enters the French insurance vertical and further strengthens its foothold in France. Prima Solutions is the 16th company in the French-speaking market that joins Groupe TSS, our French TSS division.

Prima Solutions offers insurance companies a full range of software solutions to transform existing legacy systems and streamline core business processes, thereby speeding up their digital transformation. Prima Solutions’ highly configurable, modular, and cloud-based platforms support the lifecycle management and governance of Property & Casualty (P&C) and Life & Health (L&H) insurance. The platforms are easily integrated within the ecosystems of the clients and provide a self-care portal for interaction between insurers and end-customers.

Dorinda van Oosten, General Manager at TSS: “I am pleased to strengthen our TSS position in the insurance software market with Prima Solutions, our first company dedicated to this market in France. Prima Solutions is considered one of the leaders in the French insurance software domain. They target the main insurance providers and offer them modern cloud solutions. Prima Solutions’ focus on helping clients with mission-critical solutions for the management and governance of their core products is well aligned with the way how TSS views the importance of vertical market software. Also, Prima Solutions offers a complete range of products and services to help their clients easily integrate their solutions while staying close to the end-user. This customer-driven approach also fits seamlessly with our vision.
I look forward to introducing Prima Solutions President Hugues Delannoy and his team to TSS and CSI companies’ colleagues and to our extensive set of best practices with the aim of further accelerating their customer value and business growth.”

Hugues Delannoy, President of Prima Solutions: “In our industry, the regulations and requirements are constantly evolving and increasing, which is why insurance companies rely heavily on specialized software providers focused on this specific vertical market. We are a dedicated specialist in software for the insurance sector. Prima Solutions has been one of the market leaders in France for the past 20 years incorporating French and European regulations into our solutions. We look forward to being part of an international software group that believes in the value of specialized companies for vertical markets and in a unique buy-and-hold-forever strategy ensuring long-lasting stability for our customers and employees. New insights into running successful VMS (Vertical Market Software) companies and learning and evaluating the best practices of TSS/CSI companies operating in the insurance and other industries will be valuable. And we can share the knowledge and best practices we have accumulated over the years on InsurTech. We look forward to continuing our journey in a group of like-minded industry-specific software companies of TSS and, more specifically, as part of the French Groupe TSS.”

About Total Specific Solutions (TSS)
Total Specific Solutions is an international provider of IT business solutions and consists of independent business units that deliver products and services to their specific vertical market segments. This market expertise is based on decades of experience. TSS is active in healthcare, local and central government, financial and legal services, accountancy, agriculture, automotive, construction, education, geoscience, hospitality, libraries & archives, manufacturing, maritime, mobility, publishing, real estate and retail. TSS is part of Topicus.com Inc, a public company listed on the Canadian TSX Venture Exchange. Topicus.com Inc is part of the ecosystem of Constellation Software Inc (CSI), a global provider of vertical business solutions.

More information can be found on the website: www.totalspecificsolutions.com.

For more information:

Total Specific Solutions
Dorinda van Oosten
General Manager
Email: d.vanoosten@tss-vms.com
Tel: + 31 (0)6 3929 2545

Total Specific Solutions
Othman Ghannam
Portfolio Manager/Investment Director
Email: o.ghannam@tss-vms.com
Tel: +33 (0)6 4789 6720

If you are an owner of a Vertical Market Software company in France and you would like to know more about joining TSS, please contact:
Othman Ghannam
Portfolio Manager/Investment Director
Telephone: +33 6 4789 6720
Email: o.ghannam@tss-vms.com

Mots clés

L’article Total Specific Solutions enters the French insurance vertical with the acquisition of Prima Solutions est apparu en premier sur Prima solutions.

Prima Pilot 9.7: Even smarter real-time control of management activities for insurance companies

Prima Solutions — Fri, 22 Jan 2021 07:00:56 +0000

Prima Pilot 9.7: Even smarter real-time control of management activities for insurance companies

22 January 2021
News

Paris (France), January 22, 2021 – Prima Solutions, a global insurtech group for insurance and reinsurance professionals, announces the launch of version 9.7 of its management software, Prima Pilot. Prima Pilot is a crossfunctional, cloud-based software that reduces management costs by automating incoming operational data from different insurance company management tools. This new version distributes activities among managers more intelligently and encourages integration with the insurance company’s information system.

“Prima Pilot is one of the great successes that came out of the online Users’ Club that Prima Solutions held last November. It confirmed the interest of our customers who are currently looking for advanced, connected technological solutions for their information system, to seamlessly manage their day-to-day activities and improve policyholder satisfaction while lowering management costs,” says Hugues Delannoy, President of Prima Solutions.

Connected via APIs to various Prima Solutions software platforms or any other insurance or reinsurance management system in the customer’s IT environment, Prima Pilot consolidates and coordinates all management activities and automatically allocates them intelligently among the managers.

Increasingly more open and integrated into the insurance company’s management system

With Prima Pilot 9.7, the Prima Pilot management screens are built in and can be accessed directly from Prima P&C. Managers enjoy a full comprehensive view of the status of their activities at a glance, from the convenience of their management tool.

A new management screen for managers

The Prima Pilot control screen has been reorganized to support and display a very large number of activity types and users. There are two views available to managers: a global view of all domains and users and a more detailed, drill-down view of one domain or user.

Equitable distribution and overcapacity management thanks to a powerful, configurable algorithm

The smart, automatic allocation of activities among managers is one of the core concepts of this software. Distribution is now based on a so-called equitable principle. This means that activities are allocated by an algorithm based on the user’s capacity. A manager with a greater capacity—depending on their availability and the complexity and expertise required for the activity—will have more to do. Also, to make up for temporary or seasonal peaks in activity, Prima Pilot can go beyond the initial capacity and process allocations in overcapacity mode.

Mots clés

L’article Prima Pilot 9.7: Even smarter real-time control of management activities for insurance companies est apparu en premier sur Prima solutions.

With Prima P&C 9.6, Prima Solutions further enhances the functionality and technology of its policy and claims management platform

Prima Solutions — Tue, 08 Sep 2020 07:00:06 +0000

With Prima P&C 9.6, Prima Solutions further enhances the functionality and technology of its policy and claims management platform

8 September 2020
News

Paris, September 8, 2020 – Prima Solutions, a global insurtech group that designs software solutions for insurance and reinsurance professionals in North America, Europe, and Asia-Pacific, announces the release of version 9.6 of Prima P&C, its cloud-based P&C insurance product management and distribution platform. This new version features a major redesign of how Group policies and bodily injury claims are managed. It also more easily integrates Prima P&C into insurance company ecosystems with the development of a large API library. Prima P&C is natively connected by API to Prima Pilot, the new insurance business management software from Prima Solutions for implementing end-to-end controlled management processes.

“The pandemic is stepping up the digitalization of the insurance sector. Thanks to teleworking, cloud-based solutions, and public API-enabled software integration, insurers can continue operating in times of crisis. This reinforces our strategic vision for the solutions we develop for the insurance sector,” said Hugues Delannoy, President of Prima Solutions.

A major plan for a complete and unified Prima Solutions software suite

In early 2019, following several strategic acquisitions, Prima Solutions launched an ambitious plan to redesign and standardize its management platforms, a plan that has been greatly accelerated in recent months. It has two key objectives: to standardize interfaces between solutions within the Prima Solutions software suite and to improve the usability of each solution for a better user experience. This extensive plan is at the heart of every new Prima Solutions software release and has already improved many applications, including Prima P&C.

The plan also includes the development of a large API library that makes it easier for solutions within the Prima Solutions software suite to integrate with each other and with the entire insurance company ecosystem. Prima Pilot, the new real-time insurance management software, natively integrates with products in the Prima Solutions software suite and all third-party management applications.

The Group policy lifecycle fully managed in Prima P&C

The new version of Prima P&C includes a new comprehensive module for managing Group policies, including automobile fleets and real estate holdings. This module now manages the entire lifecycle of policies independently, regardless of the number of policies or the type of organization.

An all-new way to manage pile-ups and personal injuries

Prima P&C’s full redesign of the management of pile-ups and personal injuries provides advanced intuitive comprehensive management for complex property and personal injury claims. Inspired by customer workshops, a brand new way of operating has emerged.

It is now possible to manage all phases of a personal injury claim within a single file. Injuries can easily be evaluated using a customizable engine to determine the provisioning when opening bodily injury sub-files, based on the victim’s injuries.

Finally, all vehicle reporting tunnels have been reviewed to simplify the opening and entry of claims for increased productivity and a better customer experience.

Mots clés

L’article With Prima P&C 9.6, Prima Solutions further enhances the functionality and technology of its policy and claims management platform est apparu en premier sur Prima solutions.

Prima Solutions announces the launch of Prima Pilot, its new real-time piloting software for insurance activities

Prima Solutions — Tue, 01 Sep 2020 07:00:49 +0000

Prima Solutions announces the launch of Prima Pilot, its new real-time piloting software for insurance activities

1 September 2020
News

Paris, September 1st, 2020 – Prima Solutions, a global insurtech group that designs software solutions for insurance and reinsurance professionals in North America, Europe, and Asia-Pacific, announces the launch of its new control software, Prima Pilot. Prima Pilot is a crossfunctional, cloud-based software that reduces management costs by automating incoming operation data from different insurance company management tools.

“Insurance companies today are under constant pressure to optimize management costs and offer an impeccable, multi-channel—and multi-platform—customer experience. Centralizing incoming and outgoing data flows and controlling internal management processes in real time are key issues, now more than ever. That’s why our customers asked us to create Prima Pilot. This software will allow insurance companies to slash their management costs while improving the handling their customers’ requests,” says Hugues Delannoy, President of Prima Solutions.

Connected to Prima Solutions software suite or to any other insurance or reinsurance management system via an extensive API library, Prima Pilot consolidates, manages, and distributes all management activities automatically and intelligently among managers.

Managers have access to real tools to guide their teams’ activities on the spot, providing them with an overview and detailed view by manager of current and pending actions. This gives them the power to distribute the workload of their teams in real time, taking into account the specifics of each manager, their expertise, and their availability, as well as the nature and priority of tasks.

With this highly customizable software, each user can organize their views and track their files quickly and easily. It also ensures full compliance with SLAs (Service Level Agreements) by prioritizing activities and highlighting deadlines to be met. Using a meticulous file indexing system, managers navigate seamlessly between the piloting environment and the management environments. For example, a claim reference listed in Prima Pilot could allow direct access to the relevant claim in the management tool.

Managing files across multiple people is no longer an issue. Activity tracking in the system keeps everyone up to speed on which actions have been completed and which still need to be done. In addition, an assignment, prioritization, and comment system makes it easy for different departments to communicate with one another, regardless of their location and number. Finally, connecting to EDM tools, whether external or integrated with Prima Solutions software, provides access to all incoming and outgoing electronic documents in a file.

Mots clés

L’article Prima Solutions announces the launch of Prima Pilot, its new real-time piloting software for insurance activities est apparu en premier sur Prima solutions.