Management
Prima P&C
The Cloud Platform for P&C Insurance
Prima P&C is an intuitive and highly configurable platform for distribution, contract management and claims management dedicated to individual and group property and casualty insurance products. Prima P&C enables insurance professionals to quickly launch new products and services, optimise customer relations with their policyholders and improve their operational efficiency.
The Prima P&C platform is also the French reference for streamlining and modernising your IT systems. Backed by dozens of successful integration projects and solid customer satisfaction, Prima P&C is the optimal modular and scalable software platform to support you in your digital transformation.
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Video on distributing and managing quotations and contracts with Prima P&C Policy
Video on claims management with Prima P&C Claims
Policy
Intuitive distribution and management of your insurance policies
Prima P&C’s Policy module manages the entire lifecycle of property and casualty insurance quotes and contracts in a single application with an intuitive interface: from distributing new offers to managing cancellations, entering quotes, underwriting with online payment, issuing endorsements, and more.
Its modular and fully configurable approach, as well as its integration capabilities, allow business users to configure all types of individual, corporate and affinity property and casualty insurance products and bring a new offer to market in just a few weeks.
Speed time to market
Thanks to the Policy module's product configuration workshop, you can configure all your offers and rates 100% without IT development and set up a B2B or B2C sales platform in just a few weeks, complementing your existing system.
Customised offers
The recommendation and scoring engine allows you to offer the most innovative products – such as pay-as-you-go insurance – that are best suited to your customer's profile and your portfolio analysis.
360° overview
You benefit from a complete view of your customer accounts via a 360° customer summary sheet: quotes, contracts, claims, financial situation and history of exchanges. This front and back office module optimises all your product lifecycle processes, giving you greater agility.
Multi-channel digital journey
The sales journeys for prospects and customers are optimised and enhanced with numerous services for 100% cloud-based distribution and management: native customer area, interfaceable partner areas, automated management of supporting documents, electronic signatures, secure online payment, etc. for an optimal customer relationship
Management and decision-making support
Rule and workflow engines are integrated to automate tasks between your managers. The activity management module assists managers in their decision-making.
Claims
The new generation of claims management
Prima P&C’s Claims module automates the entire claims management process for property and casualty insurance products.
The module offers simplified management and complete control of the process from reporting to settlement, natively integrating all participants, from the insured to the loss adjuster.
Including all French conventions as standard and DARVA-approved, Prima P&C’s Claims module enables risk carriers to offer quality services and reduce their combined ratio.
Productivity gains
Claims management is simplified thanks to automated compensation calculations and an advanced arbitration process. Claims reporting and management processes increase the number of cases handled per manager by 60%.
Regulatory compliance and DARVA integration
The Prima P&C Claims module natively supports all French agreements: IRSA, IRCA, IRSI, CIDECOP. This module is DARVA-approved for Auto, IRCA and IRD exchanges.
Improved customer experience
Claims reporting and management processes are optimised and enhanced by an ecosystem of services: electronic signatures, emails, automated management of supporting documents, a customer area dedicated to viewing claims and tracking their settlement, desktop publishing, EDM, etc. to offer users unique autonomy and convenience.
Complete and simplified integratio
The Claims module complements the Policy module in the Prima P&C platform. It also connects to all contract management systems via web services and can integrate several contract databases simultaneously.