Privacy Policy

Last update: February 19, 2020.

The privacy of visitors to our website, prima-solutions.com, is very important to us, and we are committed to protecting it. This policy explains what we do with your personal information.

Consenting to our use of cookies in accordance with the terms of this policy when you first visit our site allows us to use cookies each time you visit our site.

Credits

This document was created using a template from SEQ Legal (seqlegal.com) and modified by vpnMentor (www.vpnmentor.com) and ourselves.

How we collect your personal data

The following types of personal information may be collected, stored and used:

Information about your computer, including your IP address, geographic location, browser type and version, and operating system.
Information about your visits to the pages of the prima-solutions.com site, and the length of those visits
The information you enter to fill out our contact forms.

Use of your personal information

The personal information submitted to us through prima-solutions.com, when you fill out our forms, will only be used for the purposes specified in this policy. We may use your personal information for the following purposes:

Administering our Web site and our business;
Personalizing our website for you;
Enabling your use of the services available on our website;
Sending you marketing communications relating to our activities or those of third parties that we believe may be of interest to you;
Ensuring the security of our website and preventing fraud;
To monitor compliance with the terms and conditions governing the use of our website.

Sharing Personal Information

We may share your personal information with our subsidiaries, employees and officers as reasonably necessary for the purposes set out in this Policy.

We may share your personal information:

To the extent we are required to do so by law;
In connection with any current or future legal proceedings;
To establish, exercise or defend our legal rights (including disclosing information to third parties for the purpose of fraud prevention); and
To any person whom we have reasonable grounds to believe may apply to a court or other competent authority for the disclosure of such personal information if, in our reasonable opinion, such court or authority is reasonably likely to order the disclosure of such personal information.

Except as set out in this Policy, we will not disclose your personal information to third parties. Your personal information will not be shared, sold, rented or disclosed for purposes other than those described in our Privacy Policy.

International Data Transfers

The information and personal data we collect is hosted in Europe. We may, however, transfer your personal data outside the European Union for certain specific processing operations, in the case of our relations with our subsidiaries in the United States and Canada.

In the United States, the level of protection of personal data is partially in line with the level of protection in the European Union. Adequacy concerns the processing carried out in the context of commercial activities and Privacy Shield, which is the case in the context of Prima Solutions’ activity. These transfers do not require any specific framework, however the Prima Solutions Group will make every effort to ensure that this international data transfer has the highest level of security and guarantees.

In Canada, the level of protection of personal data is partially in line with the level of protection in force in the European Union. Adequacy relates to processing carried out in the context of commercial activities (PIPEDA law), which is the case in the context of Prima Solutions’ activity. These transfers do not require any specific supervision, however Prima Solutions Group will make every effort to ensure that this international data transfer has the highest level of security and guarantees.

Cookies

Most browsers allow you to refuse or accept cookies (e.g. Internet Explorer, Firefox or Chrome).

Blocking all cookies will have a negative impact on the usability of many websites.

You can also delete cookies already stored on your computer.

Deleting cookies will have a negative impact on the usability of many websites.

Retention of Personal Information

This section sets out our data retention policies and procedures, which are designed to help us ensure that we comply with our legal obligations regarding the retention and deletion of personal information.

Personal information that we process for any purpose shall not be retained longer than necessary for that purpose or purposes.

Thus, your personal information will be kept as long as necessary for the performance of your contract, for the fulfillment of the company’s legal and regulatory obligations and for the exercise of the prerogatives recognized by law and jurisprudence.

You have the right to access, rectify, carry and delete your data or to limit the processing. You may also, for legitimate reasons, object to the processing of data concerning you.

The right of access to your personal data and the right of rectification

It is important to us that the personal data we hold about you is accurate, up-to-date, complete, relevant and not misleading. In order to ensure compliance with this commitment, you have the right to access, correct or update your personal data at any time.

The right to portability of your data

You have the right to receive your personal data in a structured, commonly used and machine-readable format if we have processed your personal data on the following basis :

you have given us your consent to process your personal data for a purpose or purpose that we have previously communicated to you ;
we have processed your personal data in order to facilitate a business transaction, such as providing you with the products and/or services you order;
we have processed your personal data using automated means (such as profiling).

The right to request the deletion of your personal data

You have the right to request the deletion of your personal data when :

your personal data is no longer necessary for the purposes for which we have collected it;
you withdraw the consent you previously gave us to process your personal data, provided that there is no other legal basis for us to continue processing your personal data;
you object to us processing your personal data for direct marketing purposes
you object to us processing your personal data for the legitimate interests of Prima Solutions Group (such as improving the overall user experience on our websites);
personal data is not processed legally;
your personal data must be deleted in order to comply with applicable legislation.

If you wish us to delete the personal data we hold about you, please let us know and we will take reasonable steps to comply with your request in accordance with legal requirements.

If the personal data we collect is no longer required for any purpose and there is no legal obligation for us to retain it, we will make every effort to delete, destroy or make it anonymous.

The right to limit the processing of your data

You have the right to request the limitation of the processing of your personal data if :

You believe that the personal data we have about you is inaccurate; or
With regard to personal data that is not processed lawfully, you prefer that we limit the processing of such data rather than delete it; or
We no longer need your personal data for the purposes for which we collected it, but you need the data in order to establish, exercise or defend legal claims; or
You have objected to the processing of your personal data and are waiting to find out whether your interests related to this objection prevail over the legitimate reasons pursued by Prima Solutions.

If you wish to limit our processing of your personal data, please let us know and we will take reasonable steps to comply with your request in accordance with legal requirements.

The right to object to the processing of your personal data

You have the right to object to the processing of your personal data at any time.

The right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint directly with a supervisory authority, such as the CNIL, about the way we treat your personal data (more information on www.cnil.fr).

Security of your personal information

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all personal information you provide on our secure servers (password and firewall protected).

You acknowledge that the transmission of information over the Internet is inherently insecure and that we cannot guarantee the security of any data sent over the Internet.

Changes to our privacy policy

We may update this policy from time to time by posting a new version on prima-solutions.com. If we do so, the policy update date at the top of this page will be updated. You should check this page to ensure that you understand any changes to this Policy.

Third Party Websites

Our website includes hyperlinks to and details about third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties. You can consult our Cookies Policy on this subject.

Contact Information