Management

Prima P&C

The Cloud Platform for P&C Insurance

Prima P&C

Reliable, efficient, and capable of speeding up your digital transformation strategy, Prima P&C is the cloud platform for P&C insurance that allows you to manage the entire lifecycle of your P&C policies, from distribution to policy administration, claims management, and financial management. Each of the modules within this fully web-enabled platform can be deployed independently on top of your existing system.


Designed especially for insurance companies, large brokers, bancassurers, and life insurance institutions, the innovative and comprehensive Prima P&C platform supports all types of P&C insurance products for individuals (automobile, motorcycle, motor vehicles, civil liability, legal protection, etc.), businesses (automobiles, property, etc.), statutory insurance, and MRE-MRIs. Prima P&C, the cloud platform P&C insurance, can jump-start and accelerate your transformation strategy.

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Prima P&C

Allianz France has chosen the Prima P&C platform to digitize its distribution activities in the French overseas departments and territories since 2015. The roll-out of the solution is beginning successfully among our network of agents and our partner bank networks overseas. We decided to extend our cooperation with Prima Solutions to our automobile fleet underwriting activities and the management of underwriting activity in order to improve operational and sales efficiency.


Prima P&C

Overview of modules

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Prima P&C

distribution
Policy
Claims
Billing

Distribution

For fully web-enabled underwriting that is quick and easy

Distribution, the first component of the Prima P&C platform, is the multichannel interaction module for managing tasks related to new business, such as rate simulations, quotes, purchasing with online payment, policy production, and electronic signatures.

Its modular approach and integration capabilities cover all distribution needs, including rapid product launches, white label and affinity distribution, optimized customer experience, and integration with price comparison websites and marketplaces.

  1. Go to market quickly

    This complete, fully customizable product engine lets you configure all of your offerings and rates without the need for software development. You can set up a sales platform in just a few weeks, on top of your existing system.

  2. Multichannel digital experience

    The user experience for prospects and customers is optimized for online distribution, with a native customer area and automated supporting document management, for the best possible customer relationship.

  3. Customer-tailored offerings

    The recommendation and scoring engine allows you to offer the most innovative and custom-tailored products—like usage-based insurance—based on your customer’s profile and your portfolio analysis.

  4. 360° vision

    You get a complete view of your customer accounts through a 360° customer summary: quotes, policies, compensation, financial situation, and history of interactions. This front- and back-office platform lets you optimize all processes within your product lifecycle and gain versatility, making you an innovative and connected leader in P&C insurance.

Prima P&C

distribution
Policy
Claims
Billing

Policy

Intuitive insurance policy management

Prima P&C’s Policy module manages the entire policy lifecycle in a single application using an intuitive interface, including issuance, addenda, suspensions, terminations, reinstatements, and renewals.

Fully customizable by business users, Prima P&C’s Policy module can be used to configure all individual, business, and affinity P&C products. With its integrated workflow and rules engine, the Policy module automates decision-making and optimizes policy management.

  1. Flexibility for innovation

    Automation of all policy management actions via configurable processes puts customers in full control of configuring their product, shorting the time-to-market for their innovations.

  2. Simple integration and global use

    The white label solution, which can be interconnected with B2B partners through web services, is deployable for French products and international markets.

  3. Management and decision support

    Workflow and rules engines are integrated to automate tasks among your managers. The business management module helps managers make decisions.

Prima P&C

distribution
Policy
Claims
Billing

Claims

The new generation of claims management

Prima P&C’s Claims module automates all claims management for P&C products. The module offers simplified management and complete control of processes, from reporting to settlement, and natively includes all participants, from the policyholder to the appraiser.

Incorporating all DARVA-approved and French conventions by standard, Prima P&C’s Claims module allows risk bearers to offer quality services and reduce their combined ratio.

  1. Improved productivity

    Full claims management is now simpler thanks to the automatic calculation of compensation and an advanced arbitration process. A full 80% of claims can be handled in a single phone call, and the number of claims each manager handles increases by up to 60%.

  2. Regulatory compliance and DARVA integration

    Prima P&C’s Claims module natively supports all French conventions, including IRSA, IRCA, PAOS, IRSI, and CIDECOP. This complete, DARVA-approved module for auto, IRCA, and IRD interactions makes it possible to manage IRSA Title 3 appeals and Sinapps project participation.

  3. Improved customer experience

    Optimized claims reporting and claims management gives users total autonomy and peace of mind.

  4. Simplified total integration

    It’s easier than ever to integrate into policy management systems using web services with the option to integrate with multiple policy databases simultaneously.

Prima P&C

distribution
Policy
Claims
Billing

Billing

Flexible cash flow management

Prima P&C’s Billing module centralizes all financial data for a complete overview and accurate monitoring of financial activity and cash forecasting, with collections, disbursements, and recovery.

All payment methods are supported, including SEPA transfers, checks, and secure credit card payments with PCI DSS certification. The Billing module includes additional insurance accounting from issued receipts to collection operations, reimbursements, slip management, and exporting to your accounting software.

  1. Complete SEPA management

    The Billing module supports SEPA order management, the generation of transfers and debit files, and the automatic integration of SEPA rejection files.

  2. Automated recovery

    Flexible installments and payments lead to top-quality customer service. You can configure your collection schedule for each product and set up automatic reminders.

  3. 100% traceability

    The automatic data interface with your accounting software ensures that all transactions will be tracked as required for auditing purposes, including Solvency II.